CANCELLATIONS
As we are a small village resort, late cancellations and no-shows really affect our business, therefore our deposit and cancellation policy is as follows:
We require a deposit equal to one night’s stay that will be charged to your credit card upon booking, the deposit is non-refundable.
If you would prefer, you can make a deposit or bank transfer for the equivalent to one night’s room charge and send us a copy of the deposit voucher or transfer receipt within 5 days of making the reservation.
We will automatically cancel any reservation for which we do not receive either a valid credit card or notification of payment within 5 days.
During peak periods, the deposit will be equal to 50% of the reserved stay.
More than 30 days’ notice – full refund less INR 2000.00 administration fee.
14 days or less notice – loss of deposit.
COVID-19 RISK FREE CANCELLATIONS
In the case that government regulations related to COVID-19 restrict free circulation or the opportunity to travel and you are forced to cancel your reservation, we will reimburse 100% of your deposit
TERMS AND CONDITIONS
All rates are subject to 10% ITBMS
Rates are based on double occupancy
The Riverside Inn offers rates with and without breakfast for your convenience
Guests that choose rates without breakfast may enjoy their breakfast à la carte in our restaurant The Rock for an additional cost
to be consumed in our restaurant during breakfast hours
À la carte breakfast is also available for an additional cost.
Children under 12 years of age stay free with parents (if no extra bed is required)
WE ARE A PET-FRIENDLY RESORT:
There is a 2 pet per room limit, we welcome pets up to 30 Kg.
Pets cannot be left unattended in guestrooms.
Pets must be leashed while on the hotel property
Guests are responsible for cleaning after their pets
Additional fees may apply if the damage is found in the room upon check out
Service pets may accompany guests with disabilities
Please understand that should your pet disturb other hotel guests; the hotel will have no other choice but to refuse further accommodation for your pet